Communication Suite
Not just a customer communication service but a full fledged integrated platform. Whichever way you want to communicate with your customer, we've got you covered. Our omni channel platform offers SMS, IVR, Inbound Call, Outbound Diallers, WhatsApp, Email and Push Notification.
Communication Platform as a Service (CPaaS)
A multi-channel mobile engagement platform that enables customer engagement through highly interactive campaigns.
Driven by an interactive GUI, the platform provides an easy to use interface to create and manage intelligent campaigns with complex business flows and customer interactions. Intelligent reporting provides insight on campaign effectiveness and data. The platform supports multiple engagement channels listed below:
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SMS
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Voice (IBD & OBD)
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WhatsApp
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Email
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Push Notification
It is a 360-degree solution that is literally capable of managing the entire life-cycle of the subscriber on individual basis right from analyzing subscriber behavior, subscriber segmentation to define target subscribers for offering. The solution is user-friendly, contextual, analytical, easy to use and reliable. It is real time individual lifetime customer solution with total control designed to retain customers and help in decision making.
Key Features
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Comprehensive Campaign Creation
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Bulk push campaigns
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Targeted one to one campaigns
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Omni channel communication
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Predictive capabilities
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Loyalty management
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Gamification